Shipping policy

Shipping

At Vallah23, we believe in making your shopping experience effortless. That's why we offer free worldwide shipping on all our products. Wherever you are in the world, enjoy the convenience of having your order delivered to your doorstep without any shipping fees.

Once you've made your purchase, rest assured that you won't be left in the dark. Within 24 hours of your order, we'll provide you with a tracking code. This code allows you to monitor the journey of your purchase from our workshop to your hands, ensuring you're always in the know.

 

Returns

At Vallah23, we stand behind the uniqueness and craftsmanship of our wearable art pieces. However, we understand that sometimes, the perfect fit or style may not align with your expectations. That's why we've designed a straightforward return process for you.

You have up to 30 days after receiving your order to decide if it's the right fit for you. If you wish to return your purchase, simply reach out to us, and we'll guide you through the process. It's important to note that the shipping costs for returning the item will not be covered by Vallah23.

We want you to enjoy your wearable art piece, but please refrain from wearing it extensively if you intend to return it. As these pieces are handmade works of art, they bear the unique marks of the artisan's craft. Just like the Mona Lisa by Leonardo da Vinci, even our art pieces may have imperfections upon closer inspection. These imperfections contribute to their individuality and charm.

Remember, our wearable art pieces do not function as traditional watches. They are artistic expressions, not timekeeping devices. If you'd like to learn more about our philosophy and approach, please explore our "About" section for further insights.

At Vallah23, we celebrate the artistry in every piece we create and appreciate your understanding of their distinctive character.